June 28, 2019 – Asterisk Service, a division of multi-faceted IT Tech leader Ecosmob, announced launch of IVR application development services. The service targets various industry segments like healthcare, insurance, banking, hotel, hospitality, manufacturing, entertainment and education. In addition, Asterisk IVR application development services are available as offshored offerings for IT solution providers across the world.

Announcing the services the VP said, “Asterisk Service differs in the way it approaches the whole matter of IVR implementations. Our IVR solutions and underlying technology concepts are based on a deep research into what IVRs are expected to do and where they have failed to deliver.”  Continuing on the theme he said that Asterisk IVR implementations incorporate elements of AI and smart technologies input by its parent company Ecomob’s AI team and experts in CRM integration. Asterisk has chosen to offer dynamic IVR builder platform that lets users modify tree-branch structures on the fly through a single user interface. This results in a fluid and more responsive IVR that actually delivers what customers expect from this self service technology.

As for technical features, Asterisk incorporates sophisticated technology such as support for analogue and digital connections and even mobile. Should a client so require it, Asterisk Service can come up with a visual IVR for smartphone users and take customer experience to an entirely new level. The IVR incorporates advanced caller identity and location detection features and superior logic to let callers connect to an agent at first point of connect instead of going through interminable menus. Asterisk IVR also offers support for various languages, an indispensable feature for enterprises with global operations or in a country where different languages are in use.

Asterisk Service’s expertise is in customizing the IVR after a detailed analysis of a client’s requirement. Asterisk Service team of IVR developers come up with a suitable structure, a feature set and implementation into the existing set up, whether the communication system is VoIP based or whether it still relies fully or partly on standard PSTN lines with PBX. By itself an IVR can do a lot but when integrated with CRM, it can help clients achieve even better performance. Asterisk offers easy integration of its IVR solutions into existing CRMs or it can undertake development of an IVR-CRM solution.

Apart from serving industry segments like healthcare, hospitality, travel, banking and insurance with its IVR application development services, Asterisk is also open to inquiries from third party IT service providers who wish to add a revenue stream to their existing operations. Asterisk Service gives them unstinted support.

Asterisk Service’s technical capabilities are beyond question since it already has an established reputation. This is further enhanced by its impeccable service support and hand-holding for customers. From conception to deployment, training and continuing support, Asterisk offers services that are simply unmatched in terms of quality and speed. Standard IVRs cannot offer the same experience as one that a customized IVR application development can and it is well worth the investment.

Interested enterprises may get in touch with Asterisk Service for IVR development by phoning on 91 79 40054019, 1-303-997-3139 or chat live on https://www.asteriskservice.com/services/asterisk-ivr-designing for details.

Source: https://www.prlog.org/12776855-asteriskservice-introduce-ivr-application-development-services.html

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Preety holds a Master’s in Journalism from Ryerson University and writes professionally in a broad variety of genres. She has worked as a senior manager in public relations and communications for major telecommunication companies and is the former Deputy Director of Media Relations with the Modern Coalition.