Among City Beat News’ most recent Spectrum Award recipients are three businesses in California, all of which are consecutive-year winners.
Lapeer, MI, October 09, 2018 — Consumers today have so many options when it comes to selecting a company for its services or products. There is also an abundance of information available, which can make the decisions even more difficult. City Beat News has done the work for consumers, finding those businesses that deliver great products and services as well as excellent customer service. Recently, City Beat News honored three businesses in California that met those requirements and earned the prestigious Spectrum Award for Customer Satisfaction.
Winners of the Spectrum Award are based on CBN’s independent, proprietary research and evaluation system, which identifies businesses and professionals with a track record of top-flight customer service. The rating system combines data collected from nominations, online and other customer reviews, surveys, blogs, social networks, business-rating services, and other honors and accolades — all of which express the voice of the customer. Those that earn a 4-star or 5-star rating receive the Spectrum Award.
Pallen’s Martial Arts (www.pallensmartialarts.com) studio in San Leandro has brought a variety of martial arts programs to the community since 1968, growing and evolving to add new programs throughout the years. As the studio expands, the goal is continued growth and learning to provide the best possible experience for students. The studio offers classes for adults and kids, including birthday parties and an after-school program where they pick kids up from school. No matter the student, the plan is to teach discipline and self-respect while developing character, boosting confidence and promoting fitness. Visit the studio’s Award Page at https://awards.citybeatnews.com/starpage/view/777.
Canoga Park Dental Care (www.canogaparkdentalcare.com) in Canoga Park has earned four consecutive Spectrum Awards for providing a high level of patient service and satisfaction. A provider of general, restorative and cosmetic dental services, Canoga Park Dental can meet the needs of the whole family. The friendly team of professionals at the practice is dedicated to assisting each patient in achieving and maintaining long-term dental health while in a comfortable environment. Visit the Canoga Park Dental Care Award Page at https://awards.citybeatnews.com/starpage/view/128372.
With five offices throughout the greater San Diego area, Oakwood Escrow (www.oakwoodescrow.com) is a four-time Spectrum Award winner that uses a hands-on approach to create a personalized experience for its customers. The completely independent escrow company believes in providing consumers with operational excellence, fair rates, and a passionate commitment to the protection of their private information, their trust funds and the neutrality the industry was created to provide. And despite using modern technology and all it has to offer, Oakwood also uses face-to-face meetings to develop strong relationships with its customers. Oakwood views each client as its only client. Visit the company’s Award Page at https://awards.citybeatnews.com/starpage/view/117982.
“The Stirling Center is pleased to have City Beat News join it in the goal of researching, recognizing and promoting superior customer service,” says Frank Andrews, Executive Director of The Stirling Center for Excellence. “It is right in line with our mission of providing services and resources to companies that place an emphasis on providing an outstanding customer experience.”
CBN provides the results of its research to both consumers and businesses at no charge, reporting on its findings on a rolling annual basis. “Each and every year there is one rating posted just for you, the consumer, to help you find who has rated among the best,” says CBN Editor Jamie Rawcliffe. “The Spectrum Award winners have earned our highest ratings and are posted on our website with their own Award Page.”
About City Beat News and The Stirling Center
The Stirling Center includes a learning and resource center with courses, team training and support, executive coaching, articles, and case studies focused on excellence. Its objective is to encourage and enable excellence across many fields, wherever it can. The Stirling Center, www.stirlingcenter.org, recognizes service excellence in both commercial businesses such as those served by City Beat News and Pulse of the City News, and its “life” and “public service” divisions.
City Beat News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9800 or go online to www.citybeatnews.com.
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