KITCHENER, ON, September 24, 2018 —
Q: What does being a Consumer Choice Award winner mean to you? How did winning the Consumer Choice Award impact your business?
A: It confirms that we provide an exceptional service to our patients, reinforcing the strong bond we have with the Waterloo region.
Q: What makes your business unique in the market?
A: We provide a one-stop-shop experience to our patients, where all procedures are done under the same roof by the same person.
Q: How do you keep up with the trends in your industry?
A: We attend numerous continuing education courses where we stay abreast of all new procedures and techniques.
Q: What is the next priority for your business?
A: We plan on opening new locations across Ontario and possibly Canada.
Q: Name a person who has had a tremendous impact on you? How did this person impact your life?
A: I would say that my father, Dr.Petar Tucakov, has influenced and shaped me to become what I am today, a leader in my industry. Watching him perform dentistry as a child persuaded me to become a dentist myself.
Q: Does your company use social media? If so, how had it changed your business/organization?
A: Yes, we are social. You can find us on Facebook and Instagram, and we find that patients love the fact we have such a strong internet presence.
Q: What makes you/your company successful?
A: We are very patient oriented and have excellent customer service. We have a world-class team without whom it would be impossible to reach the level of excellence we have been recognized.
Q: What is the most recent example of how you have exceeded your client's expectations on a job?
A: We have recently done a complete dental makeover for a patient that was referred to us by an organization helping abused women. The smile we saw after completing the treatment was priceless, and we would like to think that we restored much more than that women's teeth.
GETTING TO KNOW Dr. Ivan Tucakov:
If you could only use ONE word to describe yourself, what would it be?… Perfectionist
If you could see any artist dead or alive performing, who would it be?… Nikola Tesla is not an artist, but much more than that. Without him, today's living would be impossible.
What was the best compliment you've received?… Completing an implant surgery with the patient questioning when the procedure would commence. The look on the patient's face was priceless after learning that the work had been finished.
What gets you out of bed every day?… My two beautiful daughters, literally and figuratively. They are prominently featured on our company logo bringing a smile on everyone.
Where is the most interesting place you've been?… Climbing Mount Kilimanjaro and volunteering in the African villages after our trek.
Dr. Ivan Tucakov | Principal Dentist at Anabella Dental
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