Among City Beat News’ most recent Spectrum Award recipients are three salons/spas, all of which are consecutive-year winners.
Lapeer, MI, September 16, 2018 — When consumers want to be pampered, they want a salon or spa that’s relaxing, clean, reasonably priced and has experienced professionals. They also want to be treated well by those stylists, massage therapists and nail technicians. With so many choices, where does one start? City Beat News (CBN) has done the work, finding those salons and spas that deliver the best of both worlds and honoring them with the Spectrum Award for Customer Satisfaction.
Winners of the Spectrum Award are based on CBN’s independent, proprietary research and evaluation system, which identifies businesses and professionals with a track record of top-flight customer service. The rating system combines data collected from nominations, online and other customer reviews, surveys, blogs, social networks, business-rating services, and other honors and accolades — all of which express the voice of the customer. Those that earn a 4-star or 5-star rating receive the Spectrum Award.
Head Liners Salon & Spa (www.etownheadliners.com) in Elizabethtown, Ky., has earned six consecutive Spectrum Awards. The full-service salon and spa is dedicated to providing customers with an excellent experience by focusing on service, sales and continuing education. Everything they do is to recognize the guest as the top priority. Established in 1984, the salon added spa services in 2007 to help create an escape for customers where they can unwind, relax and enjoy customized spa treatments. Visit the salon’s Award Page at https://awards.citybeatnews.com/starpage/view/86149.
Zen Experience Massage & Wellness (www.zenexperiencemassage.com) in Edina, Minn., offers professional massage from around the globe. Massage is increasingly being prescribed along with standard treatments for a wide variety of medical conditions, as studies are showing the benefits in reducing stress, pain and muscle tension. Opened in 2003, Zen Experience is a four-time Spectrum Award winner with the mission to help each and every customer maintain a lifestyle of wellness through bodywork. Visit its Award Page at https://awards.citybeatnews.com/ZEN-EXPERIENCE-MASSAGE-WELLNESS-MINNEAPOLIS-MN.
Offering some of the finest amenities and spa treatments in the Houston area, The Spa at Cinco Ranch® (www.cincospa.com) in Katy, Texas, is a four-time Spectrum Award winner. With a wide selection of affordable massages, nail services, body treatments, facials and hair services provided by a friendly and highly experienced staff of professionals, The Spa at Cinco Ranch® aims to help customers relax, reduce stress and rejuvenate the soul. Since opening in 2002, the spa has always put quality first with the goal of creating long-term client relationships. Visit its Award Page at https://awards.citybeatnews.com/THE-SPA-AT-CINCO-RANCH-KATY-TX.
“The Stirling Center is pleased to have City Beat News join it in the goal of researching, recognizing and promoting superior customer service,” says Frank Andrews, Executive Director of The Stirling Center for Excellence. “It is right in line with our mission of providing services and resources to companies that place an emphasis on providing an outstanding customer experience.”
CBN provides the results of its research to both consumers and businesses at no charge, reporting on its findings on a rolling annual basis. “Each and every year there is one rating posted just for you, the consumer, to help you find who has rated among the best,” says CBN Editor Jamie Rawcliffe. “The Spectrum Award winners have earned our highest ratings and are posted on our website with their own Award Page.”
About City Beat News and The Stirling Center
The Stirling Center includes a learning and resource center with courses, team training and support, executive coaching, articles, and case studies focused on excellence. Its objective is to encourage and enable excellence across many fields, wherever it can. The Stirling Center, www.stirlingcenter.org, recognizes service excellence in both commercial businesses such as those served by City Beat News and Pulse of the City News, and its “life” and “public service” divisions.
City Beat News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9800 or go online to www.citybeatnews.com.
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