With the recent addition of Add-ons, Google Cloud offers a new way to develop native enterprise workflows within Gmail. Once users download and install the Add-on from the G Suite Marketplace, Dialpad is immediately available for use within the browser and across Android mobile applications.
Once activated, the Dialpad Add-on enables users to message, call, view history or save a new contact from within Gmail. With the Gmail Add-on, Dialpad is able to identify and pull contact information from within the individual email message and check to see if there are any existing contacts. Should none exist, Dialpad suggests creating a new contact.
Dialpad was selected to be part of a select group of ISVs who were provided early access to Google’s Developer Preview for Gmail Add-ons. Together with the Google Cloud team, Dialpad’s developers built an Add-on that provides companies of all sizes a more tightly integrated business communications experience. Built on Google Cloud Platform (GCP), Dialpad provides a uniquely native, integrated business communications solution with Google. And now, G Suite users can combine two universal forms of communication with email and phone combined into one native interface, freeing them from the constraints of legacy enterprise integration and interoperability.
Worldwide, Dialpad has helped more than 48,000 customers move their daily business communications to the cloud, avoiding the use of any on premise legacy PBX hardware, with 85 percent of the customers completely eliminating their desk phones. Dialpad’s software-only platform is built on GCP and allows companies, from small storefronts to the largest enterprises to instantly launch, provision and scale their communications platform, often on the same day they sign up. This makes voice, video, messaging and meetings available on any device, anywhere, at any time, all within a single easy-to-use application. Dialpad also has native integrations with Salesforce, Zendesk, and LinkedIn.
“Being selected as an initial Gmail Add-ons provider is an amazing opportunity to help companies ditch their desk phones and move towards the dynamic ecosystem of cloud communications,” said Craig Walker, CEO at Dialpad. “With this program, companies will no longer be trapped in their antiquated PBX communications systems and can begin to provide a cloud first, mobile solution for today’s anywhere worker.”
Dialpad is communications simplified for every business. Available on any device, anywhere, Dialpad includes voice, video, messaging and meetings; and is integrated with Microsoft Office 365 and Google’s G Suite. Dialpad is also the only business communications system built on the Google Cloud Platform. Today, over 48,000 customers and more than 65 percent of the Fortune 500 have joined Dialpad’s mission to kill the desk phone, including Uber, Motorola Solutions, Vivint Solar, Xero, Financial Times, Betterment, PagerDuty, Stripe, Quora, and others. Dialpad is funded by some of the world’s best recognized investors including Amasia, Andreessen Horowitz, Felicis Ventures, GV (formerly Google Ventures), Section 32, Softbank and Work-Bench. To learn more about our mission to kill the desk phone, visit dialpad.comand follow @DialpadHQon Twitter or like us on Facebook.
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